When it comes to a large building project such as the full-house refurbishment in Balham that Qualitas Construction is currently working on, it is essential to have regular communication between the builders and the client.

We appoint a project manager to each project. As well as managing the smooth running of the build, it is their job to behave as a point of contact and develop a working relationship with the client.

The size and nature of the building project, as well as the stage of the job all have an impact on how frequently they need to meet. On the Balham renovation, our project manager, Archie, is having bi-weekly meetings with the client to keep them updated on progress and to ensure that we fully understand their vision and any changes to that.

With any large building project or renovation there is a need for some flexibility; as it is very unusual for all the final decisions to be made up front. By having regular dialogue with the project manager, as well as receiving a loose procurement schedule at the very beginning, our projects are able to run as smoothly as possible.

We are often complimented on the standard of our work and our attention to detail, but one of the elements that really helps us to stand out is the fantastic communication our clients experience throughout their development.